Terms & Conditions of Sales
Unless otherwise requested, Estetica Designs ships all orders UPS ground delivery. Upon request, we will ship your order 3 Day Air, 2 Day Air or Next Day Air. UPS also offers Saturday delivery at a premium price. Please specify your preferred shipping method when placing your order.
RECEIPT OF DAMAGED MERCHANDISE
Should any order be damaged in shipping, follow these steps:
1. Obtain an inspection report from your local UPS office.
2. Have UPS return the merchandise with receipt enclosed, back to Estetica Designs.
Under no circumstance should merchandise be returned in any other way without consulting your salesperson.
Estetica Designs guarantees the quality of all merchandise. In the event of a factory defect or incorrect shipment, Estetica Designs will promptly issue an exchange or credit. Upon approval, Estetica Designs will issue a call tag for the merchandise to be sent back. At this time, a credit or exchange will be made. All merchandise must be unused, in its original condition and in its original packaging as purchased. All returns must be received by Estetica Designs within thirty (30) days from the date of original invoice, or be subject to a 15% restocking fee. NO RETURNS will be accepted by ESTETICA DESIGNS WITHOUT PRE-AUTHORIZATION from your salesperson, on merchandise more than NINETY (90) DAYS from original invoice date, or on items that are discontinued from our stock.